Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to HBR Baby Official Store!

The terms “we,” “us,” and “our” refer to HBR Baby Official Store. HBR Baby Official Store operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

HBR Baby Official Store is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have the legal authority to use the Services.

To use certain features of the Services, including purchasing products from our online store, you may be asked to provide information such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide is accurate, current, and complete and that you have all rights necessary to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately.

However, product colors and appearance may vary depending on your device, screen settings, lighting conditions, and other factors.

We do not guarantee that the appearance of a product on your screen will exactly match the physical product you receive.

Product descriptions, specifications, availability, and other product information may be updated from time to time. We reserve the right to modify or discontinue products, subject to applicable law.

We may also limit the quantities of products available to any person, household, geographic region, or jurisdiction where reasonably necessary.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase.

HBR Baby Official Store reserves the right to accept, decline, or cancel an order where reasonably necessary, including in cases of product unavailability, suspected fraud, pricing or listing errors, payment issues, or other circumstances permitted by applicable law.

An order is not considered accepted until we confirm acceptance and successfully process the applicable payment.

Please review your order carefully before submitting it. If you need to cancel or modify an order, contact us as soon as possible at support@mail.hbrbaby.com.

We will do our best to accommodate your request. However, once an order has entered processing or has shipped, we may not be able to cancel or modify it.

If we decline, modify, or cancel an order after payment has been received, we will issue any refund due in accordance with applicable law and our policies.

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Purchases made through Amazon or another third-party retailer are subject to the order, return, and refund policies of the retailer through which the purchase was made.

You represent that purchases made through our store are primarily for personal or household use and not for unauthorized commercial resale.

SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions may change without prior notice, subject to applicable law.

The price charged for a product will generally be the price displayed at the time your order is placed and will be reflected in your order confirmation.

Unless otherwise stated, displayed prices may not include applicable taxes, shipping charges, customs duties, import charges, or other fees.

Prices available through HBR Baby Official Store may differ from prices offered through Amazon, other retailers, marketplaces, promotional campaigns, or other sales channels.

From time to time, we may offer promotions subject to additional terms. If specific promotional terms conflict with these Terms, the promotional terms will apply to that promotion.

You agree to provide accurate and complete purchase, payment, billing, and account information and to update such information as necessary.

You represent that you are authorized to use the payment method provided for your purchase.

SECTION 5 — SHIPPING AND DELIVERY

Shipping and delivery times provided by HBR Baby Official Store are estimates unless expressly stated otherwise.

Delivery may be affected by carriers, weather, customs processing, holidays, supply chain disruptions, incorrect or incomplete shipping information, or other circumstances outside our reasonable control.

We will make reasonable efforts to assist with eligible shipping issues.

Shipping, delivery, lost packages, damaged shipments, and related matters are subject to our Shipping Policy and applicable law.

Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws regarding delivery, loss, or damage.

SECTION 6 — INTELLECTUAL PROPERTY

The Services and their contents, including but not limited to trademarks, brand names, logos, text, graphics, photographs, product images, videos, audio, designs, product descriptions, and the selection and arrangement thereof, are owned by or licensed to HBR Baby Official Store and are protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes.

Unless expressly permitted by us or applicable law, you may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, transmit, sell, or commercially exploit materials from the Services without prior written permission.

Nothing in these Terms grants you any license or ownership rights in the intellectual property of HBR Baby Official Store, Shopify, or any third party except as expressly stated.

HBR Baby Official Store's names, logos, product names, designs, and slogans are trademarks or other intellectual property of HBR Baby Official Store, its affiliates, or licensors.

Shopify's names, logos, product names, and trademarks remain the property of Shopify or its applicable rights holders.

SECTION 7 — OPTIONAL TOOLS

We may provide access to tools, features, applications, or services offered by third parties.

We may not monitor or control these third-party tools.

Unless otherwise required by applicable law, access to such tools is provided on an “as is” and “as available” basis.

Your use of third-party tools may be subject to separate terms and privacy policies provided by the relevant third party. You should review those terms before using such services.

We may introduce new features, tools, or resources through the Services from time to time. Unless otherwise stated, those features will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain links to websites, services, materials, or functionality operated by third parties.

We are not responsible for the content, accuracy, privacy practices, security, or availability of third-party websites or services.

If you choose to access or transact with a third party, you do so subject to that third party's terms and policies.

Questions or disputes concerning products or services purchased directly from a third party should generally be directed to that third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

HBR Baby Official Store is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make in our Store are made directly with HBR Baby Official Store.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and HBR Baby Official Store, including any injury, damage, or loss resulting from purchased products and services, except to the extent otherwise required by applicable law.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising solely from or related to your purchases and transactions with HBR Baby Official Store.

SECTION 10 — PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy and applicable law.

Because our store is powered by Shopify, Shopify may collect and process certain personal information relating to your access to and use of the Services in order to provide and improve its services.

Information may also be shared with service providers and partners as described in our Privacy Policy and Shopify's applicable privacy documentation.

Please review our Privacy Policy for more information about how personal information is collected, used, shared, stored, and protected.

SECTION 11 — FEEDBACK AND REVIEWS

If you voluntarily submit reviews, suggestions, ideas, feedback, photographs, videos, or other content to us (“Feedback”), you grant HBR Baby Official Store a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, distribute, and adapt that Feedback for purposes related to operating, improving, and promoting our products, brand, and Services, subject to applicable law.

You represent that you own or otherwise have the necessary rights to the Feedback you submit and that your Feedback does not violate the rights of another person or applicable law.

If you received compensation, free products, discounts, or another incentive in connection with Feedback or a review, you are responsible for making any disclosures required by applicable law.

We may moderate or remove Feedback where reasonably necessary, including content that is unlawful, fraudulent, abusive, obscene, misleading, infringing, or otherwise inappropriate.

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or delivery estimates.

We reserve the right to correct errors, update information, and, where permitted by applicable law, modify or cancel affected orders.

If an order is canceled after payment has been collected because of an error or product availability issue, we will refund the applicable amount.

SECTION 13 — PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to:

  • Violate applicable laws or regulations;

  • Infringe intellectual property or other rights;

  • Submit false, fraudulent, abusive, defamatory, or misleading information;

  • Harass, threaten, impersonate, or harm another person;

  • Introduce viruses, malware, or other harmful code;

  • Conduct unauthorized scraping, data extraction, or automated access;

  • Collect personal information about others without authorization;

  • Send spam, phishing communications, or unauthorized advertising;

  • Circumvent security, access controls, CAPTCHAs, or other protective measures; or

  • Interfere with the proper operation or security of the Services.

We may restrict or terminate access where we reasonably believe these Terms have been violated, subject to applicable law.

SECTION 14 — AUTOMATED AGENTS

If you use an automated or semi-automated software agent (“Agent”) to access or interact with the Services, the Agent must comply with applicable technical requirements and must not misrepresent itself as a human user.

Agents may not circumvent CAPTCHAs, security measures, access restrictions, or other systems designed to control automated access.

We may use reasonable technical measures to limit or manage automated access to the Services.

SECTION 15 — TERMINATION

We may suspend or terminate access to the Services where reasonably necessary, including where these Terms have been violated, fraud or misuse is suspected, or continued access could harm the Services, HBR Baby Official Store, Shopify, or other users.

Termination does not affect payment obligations or other rights and obligations that arose before termination.

Provisions that by their nature should survive termination—including intellectual property, disclaimers, limitations of liability, indemnification, privacy, and governing law provisions—will continue to apply.

SECTION 16 — DISCLAIMER OF WARRANTIES

The information provided through the Services is intended for general informational purposes.

While we make reasonable efforts to provide accurate information, we do not guarantee that all website information will always be complete, current, or error-free.

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis, except for any express warranties we provide and any warranties or consumer rights that cannot legally be excluded.

We do not guarantee that the website or Services will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot be excluded or limited under applicable law.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, HBR Baby Official Store and its affiliates, officers, employees, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

In particular, nothing in these Terms is intended to exclude or restrict liability for matters that cannot lawfully be excluded, including any applicable statutory consumer rights or product-related obligations.

Any limitation of liability in these Terms applies only to the maximum extent permitted by applicable law.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless HBR Baby Official Store and its affiliates, partners, officers, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, losses, and reasonable costs arising from:

  1. Your material breach of these Terms;

  2. Your violation of applicable law;

  3. Your infringement of another person's rights; or

  4. Your unlawful or unauthorized use of the Services.

This provision does not limit any rights or protections available to you under applicable consumer law.

SECTION 19 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will remain in full force and effect.

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with the policies referenced herein, constitute the agreement between you and HBR Baby Official Store regarding your use of the Services, subject to any additional rights provided by applicable law.

SECTION 21 — ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent where such restriction is permitted by law.

We may transfer or assign our rights and obligations in connection with a merger, acquisition, corporate restructuring, sale of assets, or other legitimate business transaction, subject to applicable law.

SECTION 22 — GOVERNING LAW

These Terms and any disputes arising from or relating to the Services will be governed by the laws applicable to HBR Baby Official Store and the relevant transaction, without limiting any mandatory consumer protections or rights that apply to you under applicable law.

Nothing in these Terms is intended to deprive consumers of protections they are entitled to under applicable law.

SECTION 23 — HEADINGS

The headings used in these Terms are provided for convenience only and do not limit or otherwise affect the interpretation of these Terms.

SECTION 24 — CHANGES TO THESE TERMS

You may review the most current version of these Terms of Service on this page.

We may update or modify these Terms from time to time.

Where required by applicable law, we will provide notice of material changes.

Changes will become effective on the date stated in the updated Terms or applicable notice. Your continued use of the Services after the effective date of updated Terms constitutes acceptance of those changes to the extent permitted by applicable law.

SECTION 25 — CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

HBR Baby Official Store
Customer Support: support@mail.hbrbaby.com

For questions regarding orders, returns, refunds, products, or customer support, please also contact us at support@mail.hbrbaby.com.